Privacy Policy

The privacy Policy describes how Dianakorr.in (the site or “We”) collect, uses and disclose your personal information when you visit or make a purchase from site.

Contact

After reviewing this Policy, if you have any additional question, want more information about our privacy practices or would like to make a complaint, please contact us by e-mail at support@dianakorr.com or by mail using the detail provided below:

La Zayn lifestyle LLP

FF, H-522, Palam Vihar, Near HDFC Bank Gurugram-122017 Haryana (India)

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your Purchases. We may also collect additional information if you contact for customer support. In this privacy policy we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about What Personal Information we collect and Why.

Device Information

Purpose of Collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site
Source of Collection: Collected Automatically when you access our Site using Cookies, log files, web beacons, tags or pixels.
Disclosure for a business Purpose: shared with our processor Diana korr and Google Analytics and other third party Marketing tools.
Persona Information Collected: version of web browser, IP address, time zone, cookie information, what sites and product you view, search items and how you interact with the Site

Order Information

Purpose of Collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping and provide you with invoices, and/ or order confirmations, communicate with you, screen you orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising related to our products and services
Source of Collection: Collected from you.
Disclosure for a business purpose: shared with our processor Diana korr.com shipping and fulfillment companies, third party CRM and marketing tools.
Personal Information collected: name, billing address, shipping address, payment information(including credit card numbers and debit card numbers), email address and phone numbers.

Customer Support Information

Purpose of collection: to provide seamless customer support experience and provide tracking information and helping in delivering the orders
Source of Collection: collected from you.
Disclosure for a business purpose: shared with our third party CRM software to provide better and seamless customer support.
Purpose of collection: to provide customer support

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfillment our contract with you, as decided above.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location.)

For more information about how targeted advertising works, you can visit Network Advertising initiatives.

Using Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your orders, and keeping you up to date on new products, services and offers

Retention

When you place and order through the Site, we will retain your personal information for our records unless and until you ask to erase this information.

Automatic Decision Making

If you are a resident of India, you have the right to object to processing based solely on automated decision making( which includes profiling) when that decision making has a legal effect on you or otherwise significantly affects you. We (Do/Do not) engage in fully automatic decision-making that has a legal or otherwise significant effect using customer data.

Our processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you

Services that include element of automatic decision-making are:

Temporary blacklist IP addresses associated with repeated failed transaction. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with the blacklisted IP addresses. This blacklist persists for a small number of days.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies including functional, performance, advertising and social media or content cookies. Cookies make your browser experience better by allowing the website to remember your action and preferences ( such as login and region section) This means that you don’t have to enter this information each time you return to the site or browse from one page to another.
Cookies also provide information on how people use website, for instance whether it’s their first time visiting or if they are frequent visitors

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do not track “ signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this privacy policy from time to time in order to reflect , for example, changes to our practices or for other operational, legal or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us via e-mail or by mail using the detail provided above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local protection authority