Return Policy

We offer 7 days hassle-free returns & exchange from the date of delivery and a further 5-7 days for the returned product(s) to reach us. We also offer reverse pick-up services. A reverse shipment fee of Rs. 100/- wilI be deducted at the time of refund per order, regardless of the number of items within that order. This means that if on order contains multiple items, only a single deduction of Rs. 1 00/- wilI be made for the entire order, not on each individual item.
Pick-up wiII be attempted twice. If the courier company is unable to pick up the shipment. You wilI have to send the shipment back to the company address. Reverse Pick Up is subject to the availability of the service in your area pin code.
For COD orders, a store credit will be Provided within 1-2 working days from the day of return pickup on your registered email address/contact number.
Please return your Product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been used, a refund would not be provided.
KindIy allow 7 days for the return to be processed and the amount to be shown in your bank account.
Payments made with CO D option will receive store credit equivalent to the amount Paid by you, which can be used anytime.
Shipping Charges are Non-Refundable.
You can get in touch with us about any issues at our customer support portal or drop us a line at support dianakorr.com and we will be happy to help. For a faster response, send us a message You can also reach us on +91 9315523015. All queries will be solved between Monday-Saturday, 1 pm - 6pm. All pending queries wil I be solved on priority the next
Please note that we do not solve customer queries on WhatsApp.
Cancellations will onIy be possible tilI the order has not been dispatched from our warehouse.